- info@fourseasonsft.com
- (310) 515-1007
APPOINTMENTS
Update at 03/23/2021 10:09 AM PST – Our appointment host server is back up. However we have noticed some slight issues with speed with the site. Please be patient. The temporary Appointment booking site will be deactivated. Please click below to book an appointment
Update at 03/23/2021 8:42 AM PST – Our appointment host server is still down. We have received no ETA, as to when the site will be back up. We are only accepting appointments for 03/23/2021 & 03/24/2021 with the expectation that the host will be back up by 03/23/2021 8:00 PM PST. Previously scheduled appointments, with a email confirmation, will be entered into our worklist and honored. Please use the Temporary Appointment Booking Link Below:
Update at 03/22/2021 3:23 PM PST – Our appointment host server is still down. We have received no ETA, as to when the site will be back up. We are only accepting appointments for 03/22/2021 & 03/23/2021 with the expectation that the host will be back up by 03/22/2021 8:00 PM PST. Previously scheduled appointments, with a email confirmation, will be entered into our worklist and honored. Please use the Temporary Appointment Booking Link Below:
Update at 03/22/2021 1:08 PM PST – Our appointment host server is still down. We are now accepting appointments for 03/22/2021 & 03/23/2021 on our Temporary Appointment Booking Link below.
Update at 03/22/2021 10:34 AM PST – Our appointment host server is currently down. We expect it will be back up before 5:00 PM PST. Currently we are accepting appointments for today 03/22/2021 through a temporary system. Appointments booked for today may not generate confirmation emails. To book an appointment for today or to confirm your appointment for today please use the link below. We appreciate your patience.
Time To Book Your Appointment!
Four Seasons Fresh Transport is committed to protecting our employees, as well as those who frequent our transfer facility. A National Emergency has been declared by the President of the United States Of America. We are called upon as a Nation to do our part in preventing the spread of COVID-19, while still preserving the logistical chain that is this Nation’s Lifeblood. A common theme reiterated by medical professionals is “Wash Your Hands”.
BASIC CODE OF CONDUCT
Violations of any of the following may result in not being loaded and/or banned from our facility.
►Close Toes Shoes Must Be Worn At All Times In Our Facility.
►Safety Vests Must Be Worn At All Times In Our Facility.
►No Loud, Aggressive, Abusive or Disruptive Behavior
►Always Follow The Instructions of The Warehouse Staff
►Always Follow The Instructions of Site Security
►Follow All Social Distancing and COVID-19 Prevention Protocols
►Park Only In The Allowed Areas
►Never Block Fire Lanes
Keeping You Safe
►Placing Open Air Hand Washing Stations At The Entrance & Throughout Our Transfer Facility
►Placing Open Air Check-In Kiosk To Promote Social Distancing
►Implementing Strict Hand Washing Regiments For All Staff
►Strict Social Distancing Protocol Enforcement Inside Our Facility
►Janitorial Attendant Cleaning Knobs, Rails, Kiosks, And Commonly Touched Surfaces During Working Hours.
Loading Appointment Terms & Conditions
For Appointment Support Please Call 619-477-4010 Option 1
►Parking
Drivers can only park in areas designated for Four Seasons Fresh Transport (See photo below, only park in yellow highlighted area). Drivers must follow the instructions of onsite security staff at all times. Failure to adhere to the parking rules and/or instructions of FSFT or Onsite Security staff will result in not being loaded.
►Cancellation Policy
Please let us know of a cancellation immediately. We cannot guarantee that your order will be cancelled prior to being pulled from the port. If your order has already been pulled you will be charged a storage fee of $75.00 / day for refrigerated and dry cargo and $100.00 / day for frozen cargo. Storage charges are not invoiced and must be paid prior to being loaded.
►No Show
If you are a “No Show”, you will be charged a storage fee of $75.00 / day for refrigerated and dry cargo and $100.00 / day for frozen cargo. Storage charges are not invoiced and must be paid prior to being loaded.
►Late Arrivals
We allow a 30 minute grace period after the appointment time for your driver to arrive. In the event your driver arrives after the 30 min grace period your appointment will be forfeited. Upon arrival your driver will be considered a work-in.
►Check In Process
Drivers must physically check in at the kiosk located inside of our facility. Drivers should park at the allowed parking located onsite and physically check-in. Phone check in times will not be considered when determining on-time status.
►Expected Loading Times
Our goal is to have your driver loaded within a reasonable time period of the scheduled appointment time. If your wait time exceeds 120 minutes from your appointment time please contact our trouble hotline at 310-515-1007 Ext. 771
►After Hours Loading
Our normal business hours are Monday through Friday 8:00 AM through 6:00 PM. If a carrier is late and requires us to stay open after 6:00 PM we charge $350.00 for the first hour and $100.00 every hour thereafter. If you require after hours loading please contact sdtransfer@fourseasonsft.com and call 619-785-3555
BY CLICKING “BOOK NOW” BELOW YOU AGREE TO THE TERMS AND CONDITIONS ABOVE